Welcome

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You will find information here to help your business learn, unite, win.

DeltaNet Consultants helps good businesses become winning businesses. We offer a comprehensive range of Programs, Workshops and Services to train and coach people in business organizations to:

The Rational Business Model is So 18th century. Daniel Kahneman won the Nobel Prize for Economics in 2002 for a body of research defining the Behavioral Business Model. It debunks the Rational Business Model, originally published by Adam Smith in 1776!

People are People. The astonishing element the Behavioral Model is the realization that people are people, and businesses are groups of people. People behave about the same in business organizations as they do in other social groups. A lot is known about that behavior.

DeltaNet helps businesses make the paradigm shift to the Behavioral Business Model. We help businesses exploit the learnings of Dr. Kahneman, and many other researchers in human behavior, to win against their more conventional competitors.

We are uniquely well qualified to help businesses win using human behavior as a competitive weapon. Our founders are Hal Stitt, an experienced high-tech business executive, and Carene Davis-Stitt, a social psychologist. It's an unusual combination of knowledge and skills, which they use to help businesses learn, unite, win.

We differ from the big name consultants in some very important ways. For example, we do not do your work for you.

Creating Winning Businesses

Our passion is to help people create winning businesses. We seek out clients who want their business to be the winner, not just a good competitor, and we help them to do that.

Learn, Unite, Win

We have created a system of programs, workshops and services to help businesses win. There is a common thread through all we do: We help businesses unite a broad cross-section of their people around missions to win customers. We help those people learn what must be changed to win more customers and to compete with an unrelenting passion to win more customers than their best competitors can.

Learning and Uniting

Cross-functional teams unite people across the functional boundaries in hierarchical organizations. The teams compete for customers in a learning race. DeltaNet trains and coaches team members to form strong, high performance teams, to learn about their customers and competitors, and to constructively combine the different learnings of the team members to plan and execute programs to win customers.

We also train and coach people to use mediation and facilitation broadly throughout the business organization to construct an almost infinite number of small, winning combinations of differing views. Knowing how to resolve their differences encourages people to express their differences. It converts resources wasted in unresolved conflict to innovate and create paradigm shifts, fundamental functions vital to winning businesses. Mediation does that anytime, anywhere. Facilitation does it in meetings. That's leaning and uniting!

The Customers Decide Who Wins and Who Loses

We believe Peter Drucker's quote in the sidebar is fundamental to winning.
Whether your business wins or not is determined primarily by people outside your business!

It's Human Behavior

How do you get people whose behavior you cannot control to prefer to buy your products from your company? Luckily, the researchers in human behavior have produced a large body of research on what causes people to do what they do, and how to influence their behavior when it cannot be commanded.

One of the most valuable benefits we deliver, as reported by our clients, is to boil down that massive body of research on human behavior and deliver the most applicable, the most useful, the most helpful elements to people in businesses with a passion to win.